Website: www.happiestcloset.com
Company name: Happiest Closet
KVK number: 98113461
VAT number: NL005311813B12
Registered address: Miedemaweg 14, 9064KM Oudkerk
Country: The Netherlands
Email: info@happiestcloset.com
Effective date: October 2025
1. General
These Terms of Service apply to all orders and use of the website www.happiestcloset.com.
By placing an order or using our services, you agree to these Terms.
Happiest Closet reserves the right to update or modify these Terms at any time without prior notice. The latest version will always be available on our website.
2. Products and availability
We do our best to display our products and descriptions as accurately as possible.
However, colors may vary slightly depending on your screen settings.
All products are subject to availability. Happiest Closet reserves the right to discontinue products at any time or limit quantities available for purchase.
3. Orders and acceptance
After placing an order, you will receive a confirmation email. This email confirms that we have received your order, not that it has been accepted.
A binding agreement is established once your order has been processed and shipped.
We reserve the right to refuse or cancel orders in cases such as:
- Product unavailability
- Payment failure or verification issues
- Suspected fraud or unauthorized transactions
4. Prices and payment
All prices are in euros (€) and include VAT (where applicable).
Shipping costs are displayed separately during checkout.
Payment must be completed before an order is processed.
We accept the payment methods shown at checkout. If payment fails, the order will not be fulfilled.
5. Shipping and delivery
We aim to process and dispatch all orders as quickly as possible.
Delivery times are estimates and may vary depending on the destination and carrier.
Under EU law, delivery will occur no later than 30 days after the order date, unless otherwise agreed.
The risk of loss passes to the customer once the goods are delivered to the address provided.
6. Right of withdrawal (returns)
As an EU consumer, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.
To exercise this right, contact us at info@happiestcloset.com or use the contact form on our website.
You may also use the EU model withdrawal form (optional).
Conditions for return:
- Items must be unused, in original condition, and in their original packaging.
- Returns must be sent within 14 days of notifying us of withdrawal.
- You are responsible for the return shipping costs, unless the return is due to an error on our part (e.g., wrong or damaged product).
Once we receive and inspect the returned items, a refund will be issued using the same payment method as the original transaction.
7. Warranty and conformity
Under EU law, consumers have a legal warranty period of two years for goods that prove to be faulty or non-conforming.
If a product you purchased from us is defective or does not meet expectations, please contact us immediately at info@happiestcloset.com.
We will repair, replace, or refund the product in accordance with legal obligations.
8. Liability
Happiest Closet is not liable for indirect, incidental, or consequential damages arising from the use of our website, services, or products.
Our total liability for any claim will not exceed the total amount paid for the product in question.
Nothing in these Terms excludes or limits your statutory consumer rights.
9. Complaints and dispute resolution
If you have a complaint, please contact us at info@happiestcloset.com.
We will do our best to resolve your issue promptly.
EU consumers may also submit complaints via the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/
10. Intellectual property
All content on www.happiestcloset.com—including text, images, logos, and designs—is the property of Happiest Closet or its licensors.
No part of the website may be reproduced, distributed, or used without prior written consent.
11. Privacy
Your privacy is important to us.
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
12. Governing law and jurisdiction
These Terms are governed by the laws of the Netherlands.
Any disputes arising from or relating to these Terms will be submitted to the competent court in the Netherlands.